Shipping and Returns
GUARANTEE: Our guarantee to you...If for ANY reason you are unhappy with the products you received, please send them back within 30 days of purchase for a full refund, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products.
And if you do not, then we will do everything to make your business experience with TC Bauer Company the most enjoyable. We are proud of the fact that... · You have up to 30 days to return merchandise · There is a 15% Restocking Fee for all returned items.
Returns within our policy are not questioned for any reason. When sending us returns, we would appreciate it if you could provide a short explanation (although not necessary) for the reason of return. This helps us to better understand our customers needs and complaints and assists us in developing better products. When returning items you have three available options. You may exchange it for something else · You may ask for a TC Bauer Company store credit redeemable on your next order · You may ask for a refund to your credit card.
PLEASE NOTE We are unable to accept returns for international orders, custom blended orders, or materials that have been mixed or blended together with other ingredients. Due to the nature of Essential Oils, Massage oils, Natural Perfumes, etc. we are unable to accept returns and still guarantee purity of product to our customers. All sales of oils and medicinal blends are final.
All shipping charges incurred for returning merchandise to TC Bauer Company is the sole responsibility of the customer, unless it is the error of TC Bauer Company. For questions concerning returns please contact us at 773-583-4850 or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
To our customers in Alaska, Hawaii & Puerto Rico: Please inquire with us regarding shipping rates, as they tend to vary.
Rush shipping is available. Requests for expedited shipping services are handled the same business day, provided the order is received before noon (CST). Orders received after noon will be processed the next business day. The rates on these expedited services are based on weight of the order; standard shipping rates do not apply. The cost for these services will be verified on the second page of the checkout form, before your credit card number is entered or charged. We always provide you with tracking numbers, so you can easily locate your shipments!
We ship internationally, to most countries via the United States Postal Service. Shipping charges shown on the website are available within the continental United States only. You will be e-mailed - within one business day - a confirmation of your actual international shipping charges. Your credit card will not be charged until you have confirmed your shipping costs.
Bauer Company. For questions concerning returns, please Contact Us or call us at 773-583-4850.
All refunds and credits for canceled orders will be issued within 2 business days by check or credit card.
We appreciate your business! Please let us know when you have questions, concerns or complaints. Our main concern is the satisfaction of our customers.
And if you do not, then we will do everything to make your business experience with TC Bauer Company the most enjoyable. We are proud of the fact that... · You have up to 30 days to return merchandise · There is a 15% Restocking Fee for all returned items.
Returns within our policy are not questioned for any reason. When sending us returns, we would appreciate it if you could provide a short explanation (although not necessary) for the reason of return. This helps us to better understand our customers needs and complaints and assists us in developing better products. When returning items you have three available options. You may exchange it for something else · You may ask for a TC Bauer Company store credit redeemable on your next order · You may ask for a refund to your credit card.
PLEASE NOTE We are unable to accept returns for international orders, custom blended orders, or materials that have been mixed or blended together with other ingredients. Due to the nature of Essential Oils, Massage oils, Natural Perfumes, etc. we are unable to accept returns and still guarantee purity of product to our customers. All sales of oils and medicinal blends are final.
All shipping charges incurred for returning merchandise to TC Bauer Company is the sole responsibility of the customer, unless it is the error of TC Bauer Company. For questions concerning returns please contact us at 773-583-4850 or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
To our customers in Alaska, Hawaii & Puerto Rico: Please inquire with us regarding shipping rates, as they tend to vary.
Rush shipping is available. Requests for expedited shipping services are handled the same business day, provided the order is received before noon (CST). Orders received after noon will be processed the next business day. The rates on these expedited services are based on weight of the order; standard shipping rates do not apply. The cost for these services will be verified on the second page of the checkout form, before your credit card number is entered or charged. We always provide you with tracking numbers, so you can easily locate your shipments!
We ship internationally, to most countries via the United States Postal Service. Shipping charges shown on the website are available within the continental United States only. You will be e-mailed - within one business day - a confirmation of your actual international shipping charges. Your credit card will not be charged until you have confirmed your shipping costs.
Bauer Company. For questions concerning returns, please Contact Us or call us at 773-583-4850.
All refunds and credits for canceled orders will be issued within 2 business days by check or credit card.
We appreciate your business! Please let us know when you have questions, concerns or complaints. Our main concern is the satisfaction of our customers.
